Software Products Library

• For OpenVMS Alpha and VAX, and Tru64 UNIX, downloads for "Compaq products" are available on this web site for SPL Software Updates Service customers. See the » Download Details and Requirements page. Additionally, these customers automatically receive the quarterly SPL distribution on CD media.
   
• For OpenVMS Integrity, software downloads are only available through HP's Software Update Manager (SUM) tool, which is accessible through HP's IT Resource Center (ITRC). OpenVMS Integrity customers are automatically sent software updates on media unless they register in ITRC/SUM (see below). Once a customer registers in ITRC/SUM, software updates on media are no longer automatically delivered. Customers receive electronic notification when software updates are available. At the time a customer is ready to update their software, they log into SUM to download available software updates and/or to request delivery of the DVD/CD media. Sum also allows you to view available software updates and documentation, that result from your support agreement.
   
• Software downloads of OpenVMS Alpha layered products are also available on ITRC/SUM using the quarterly distribution product number you already have on your Service Agreement to receive OpenVMS Alpha updates on media.  You must access ITRC/SUM and link in your Service Agreement number to view and download software updates, as described below.  Once you sign up in ITRC/SUM you will no longer automatically receive software updates on media.  You may request delivery on media through SUM.
   
• Software downloads of OpenVMS VAX and Tru64 UNIX layered products will be made available later this year as new software product updates become available.

Important SUM Notes:

- Ensure your notification preference is set to e-mail to receive a more timely
  and efficient communication about the availability of software product updates.
- Customers will only see products in SUM that are on their Service Agreement
   AND have updated since the original distribution of the media
- Only software products on the Layered Products Library and individual
   components on the Operating Environment Update media are available in
   SUM. The base Operating System and associated products, such as
   Clustering Software, Volume Shadowing and RMS Journaling are only
   available on the OE DVD media.
- Online Documentation is not yet available on SUM, but is planned for future
   addition.
- SUM downloads are available to download for 18 months.

For ITRC/SUM Registration and more information:
                                                        » SUM Software Update Advisory
 

• Software Updates Service is required for each of the license numbers on a Service Agreement to provide "License to Use" new revisions, plus an SPL number must be on one of your Service Agreements to receive the quarterly update media

• Software Updates Service is required for the Operating Environment license number on a Service Agreement to provide "License to Use" new revisions, plus the corresponding Operating Environment media number must be on one Service Agreement to receive the quarterly Operating Environment Update DVD, or a SUM electronic notification that a new release is available.  Note: An Operating Environment distribution will only be available if updates are released for that quarter.

Example: Software Updates Service for the Enterprise Operating Environment (Max 2 sockets with system) will need license number (BA451AC) for the quantity of active processor cores running on a system, and the EOE Update media number (BA323AA) on the Product Order/Service Agreement

• Software Updates Service is required for the each layered product license number on a Service Agreement to provide "License to Use" new revisions, plus the corresponding media number for each of the layered products must be on one Service Agreement to receive the quarterly Layered Products Library DVD update, or a SUM electronic notification that a new release is available.  Note: A Layered Products Library distribution will only be available if updates are released for that quarter. 

Example: Software Updates Service for HP C will need the license number (BA348AC) and the media number (BA348AA) on the Product Order/Service Agreement 

• If you are a service customer and have not received the latest DVD update your Service Agreement may need to be adjusted, » contact us regarding OpenVMS Integrity.
• If you are not a OpenVMS Integrity service customer and want to obtain the latest revision of software please contact your HP Account Representative or distributor.  
  Note:  Update licenses are not available for OpenVMS products on Integrity. 
  If you are not a service customer a new product license must be purchased
  to provide the "License to Use" each new revision of a product that is made available.